Product Returns

Please complete the form below to request an RMA number. You can also contact us by phone at 506-204-8050 or email us at info@atlanticpondsupply.ca.

Order Information

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information

Product Name

Product Code

Quantity

Reason for Return

Dead On Arrival

Faulty, please supply details

Order Error

Other, please supply details

Received Wrong Item

Product is opened

Yes No

Faulty or other details

Back

IMPORTANT NOTE ON RETURNS: When returning items please ensure to use a tracked shipping service to ensure refunds or credits are promptly issued. If you ship returns without using a tracked service your refund may take more time as the return must be received and inspected prior to refunds being issued and without a tracking number we may not be able to issue a refund. Lost packages must have tracking details in order to be investigated for loss or delays.